All our meals are prepped fresh, to be consumed within 4 hours. If you intend on keeping them for longer than 2 days, we recommend freezing, and defrosting/reheating when you intend to consume the meal. Flavor & texture of meals may be affected by freezing.
There will not be any refunds for orders that have already been prepared before the confirmed delivery timing. Please call in at least 1.5 clear hours in advance if you need to change your order or delay your delivery timing.
We strive to meet your desired timing – and we will call you to confirm if there are any foreseeable delays. Do expect a 30-45 minutes grace in delivery timing during high traffic hours or bad weather.